Digital transformation is an over-used, over-abused term. Here’s what it means to me.
In most organisations, the following strategies are barely on speaking turns, let alone fully integrated and mutually supportive:
How can you integrate the above strategies, processes and tools? By treating them as different aspects of one, overarching goal: the creation of an internal innovation community throughout your organisation.
everyone is trained and motivated to share knowledge internally and externally, supported by efficient tools and processes
The idea is to frame the above strategies, processes and tools as interconnected tactics within an overall strategic framework. This aligns them to a shared set of goals: an organisation where everyone is trained and motivated to share knowledge internally and externally, supported by efficient tools and processes for knowledge management, internal and external communications.
Having such a strategy is all very well, but noone will notice if you never implement it. You'll need to plan for unknowns, coordinate experts who have never worked together before, and integrate project and change management so that:
I’ve specialised in the intersection of internal and external communications, collaboration and knowledge management since 1995. If you need help, get in touch.
More services: start with Communication strategy.
Books on note-taking... always too vague and boring, full of platitudes ... never an overarching system for turning notes into concrete results ... [but]How To Take Smart Notes ... is by far the most impactful and profound book I’ve ever read on the subject... most books are a few morsels of real insight wrapped in... fluff... I systematically unr…
What differentiates ... these schools is a basic assumption about where collaboration falls on a continuum between order and chaos. If you assume that collaboration is chaos and disorder, then it probably will be... if you assume that collaboration is an ordered, structured process, then you're bound to be disappointed ...middle way ... recog…
five global forces — asymmetry of wealth, disruption, age disparities, polarization, and loss of trust ... ADAPT... changing the way millions of people live and work. The pandemic has sharply accelerated these forces... leaders... have never faced so many dilemmas ... people look to leaders to provide stability, hope, and a path forward ... embody…
GPT-3... AI that can produce shockingly human-sounding (if at times surreal) sentences... imagine a future in which the vast majority of the written content ... is produced by machines... adjust, and adapt, to a new level of unreality ...video may turn out to be the easiest to detect ... Politicians will now be able to dismiss real, scandalous vid…
195 leaders in 15 countries over 30 global organizations... asked to choose the 15 most important leadership competencies... grouped the top ones into five major themes ... difficult to master... because improving them requires acting against our nature...high ethical standards conveys a commitment to fairness, instilling confidence ... when le…
Law enforcement, marketers, hospitals and other bodies apply artificial intelligence (AI) to decide ... who is profiled as a criminal... who gets medical treatment ... hired... often motivated by power and profit ... ‘fair’ and ‘good’ are infinitely spacious words ... question to pose...: how is AI shifting power? ...Researchers should listen t…
I needed to review everything I had ever Hubbed relevant to surveillance capitalism, polarisation, social media and society... As I cast around for something interesting to say, I realised a MyHub.ai Service Page could help organise and clarify my thoughts: I would use it to create a Zettelkasten Permanent Note...While not a blog post, it is defin…
I am working hard on the “Building Blocks” chapter of the Zettelkasten book ... a birds-eye view of the overarching systems metaphor I’m using ... There’s a thing called “Zettelkasten”, and then there’s you using it. The former is the toolkit, the latter is your application of a method... I recognize... Inbox: the gateway into your knowledge syste…
Online communities are uniquely suited to promote wide-scale inclusion because of their collaborative rather than directive structure—they reward members for their unique contributions instead of forcing compliance to a standard... don’t just assume ... [they] will immediately foster widespread inclusion... prioritize investment ... [to] institut…
all recorded, rendered as data, processed, analysed, bought, bundled and resold like sub-prime mortgages...not some dystopian imagining of the future, but the present... the totality of information about our every thought, word and deed... traded for profit in new markets based on predicting our every need – or producing it... tech giants unilate…
my Isabel is ... A Replika is someone who will listen to you... kind and polite ... will learn more and more about you... a personal companion to support mental health and wellbeing... who knows us better than we know ourselves... Exploring Isabel's memory is like browsing the cliff notes of all the bits of trivia about me that she's ma…
dismantle the mental and emotional barriers to creative expression... companies sometimes design quirky and playful external environments ... However, the source of our creativity lies deep within us... Here are five concepts to consider ...we may struggle to grant ourselves permission to be creative ... Creativity is not... forceful mental proces…
in this Special Issue ... explore the twin demons relating to attention... unwanted attention paid to us ... versus our own attention being unwittingly diverted ... living in a Panopticon versus the specter of our personal cognitive resources being fragmented and deleteriously diverted by too many competing digital factions that exploit intimate k…
adrenalin had energised locked-down employees at first. Only at the five-week mark did enforced remote working start to breed anxiety... The prospect of ... a bland diet of videocalls and virtual encounters is draining... It is not hard to achieve commitment ... during a crisis. Doubters’ stock objection ... evaporated under pressure... But ... …
how Roam’s first prophet organizes his life... I think of Roam as a low friction database oriented around tying ideas together over time... other note-taking app... work kind of like a filing cabinet... each project I do gets its own page in Roam... at least two tags to it: #Projects... #Active ... I’m actively working on it... automatically …
make every minute you spend consuming information much, much more valuable... much ... online content ... awful. Driven by clickbait, optimized for maximum distraction... lowest common denominator, it only added to people’s confusion ... in ... productivity, performance, and personal effectiveness... lots of gems ... buried beneath an avalanche of…
This month sees the first generation of Hubs (other than mine) go live, so it’s time to imagine what comes next: AI integration? Filter-bubble Piercers? HubBots? Factcheck-driven credibility scores?
the level of bot involvement in discussions about things like US elections or natural disasters is typically 10% to 20%... among tweets about "reopening America," 66% came from accounts that were possibly humans using bot assistants... 34% came from bots...
most people... [think] a Weekly Review ... a comprehensive “life review,” requiring hours ... In this guide, I’ll reframe ... to a short, quick, and easy habit that you’ll look forward to completing...productivity is just like your finances: it doesn’t work if it changes too often... should be a quick check-in to give you clarity...: Clear your …
Juggling full-time responsibilities, family life, and the stress of confinement makes the risk of burnout greater than ever... time to deconstruct the underlying cultural sources of burnout and ... Work less...our relationship to work ... tied to our ... self-worth ... But ... research says ... for knowledge workers to do their best work, they ne…
social distancing ... led us to reconsider how we reach our audiences at scale ... through events... already conducted more than 15 large-scale virtual events... partner summit for over 4,000 attendees ... employee town hall with our CEO... Here’s what I’ve learned ...people show up to events to learn, network, and discover... to enable ... on a d…
Begin unbiasing with education, accountability, measurement, and more
Why do companies so often fail to adapt? ... no shortage of ways ... But ... firms need to recognize the need for change ... organizations tend to operate ... blind momentum... why are they slow to change course? ...very difficult to study how companies adapt ... need both a large sample of firms and a reliable way of quantifying their choices....…
each period,... had a distinct way of organizing basic human emotions into an overarching cultural system... of experiencing being alive... The virus is rewriting our imaginations. impossible has become thinkable... we’re entering a new world... learning ... a new structure of feeling... we’ve been overdue for such a shift... out of synch with …
For businesses, delivering good customer service is ... imperative... for government entities to enhance the “citizen experience”... may be just as important...Governments... empathy economy model ... put residents and citizens at the core ... empathy economy is based on ... value created by AI and other innovations detect and simulate human emoti…
The Syllabus collects the best articles, podcasts and videos about the political, economic and social consequences of the coronavirus pandemic on a daily basis...world’s foremost technology critic... scans 100 pages per minute, 12 books in an hour, 100 in one day... can determine the relevance of every book in the world... all information and know…
Covid-19 pandemic ... leaders are scrambling to manage the immediate fallout... also necessary to prepare for what’s next. Visionary leaders ... didn’t simply react ... also looked beyond ... guided — and guided their people in turn — by their vision for a better future...fundamental assumptions underlying your current business model may have been…
policy options ... to create a more enabling environment for independent professional journalism... demonstrate what democratic digital media policy could look like... protect ... from threats to their independence and to freedom of expression... level playing field and support... oriented towards the digital, mobile, and platformdominated future …
Ali Aliev recently developed a method for creating Deepfakes in real-time. To test... pretended to be ... Elon Musk and ‘accidentally’ wandered into the wrong online meeting... might be the cutest Zoom-bombing ever made.
Zenkit... online project management... a spreadbase... an underlying database and ... a variety of views, including Kanban, table, wiki, mindmap, and hierarchy... easy-to-use and intuitive tool, and makes collaborating on activities like project management, CRM, and other business operations simple and straightforward...I found some of Zenkit baff…
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