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Overview: Social Media Strategy

Social media can be a time- and resource-vampire if it's not integrated into the rest of your communications strategy.

How is your social media strategy? Are you simply broadcasting your content? That's inexpensive, but you're simply adding to the noise. Do you really want to be part of that problem?

The secret is to not have a "social media strategy": as a separate strategy, it will prevent social media becoming an integral part of your content marketing, community development, digital transformation and innovation strategies.

It also tends to put social media in Team Ghetto, when you should be mainstreaming it across your workforce.

Instead, view social media as a set of tactics within an integrated communication strategy, with each social platform harnessed to your overall communication goals.

Need help? Get in touch.

More services: start with Communication strategy.

Relevant resources

It’s your filter bubble — not Facebook’s
medium.com
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“I am actively searching through Facebook for people celebrating the Brexit leave victory,” ... to no avail. He called on his friends in the technology industry to act on this ‘echo-chamber problem’.... Why are they making the demand of social media companies — and not news organisations?...how we see technology now: both as something separate fro…

‘The Voice’ for Conferences
medium.com
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thank you for raising the awareness of my half of the population on the extra challenges women face in business presentation contexts... co-created conferences may offer a partial solution... I may suggest ensuring Personal Profiles do not include photos or any gender information

First external test of my Osmo: Brexit night, Brussels
mathewlowry.myhub.ai

TL;DR: My Osmo is awesome, but I need better audio kit.Don’t watch this if you expect to see award-winning journalism - this is just me doing my thinking in public, and I think I love my Osmo, even if I definitely need more kit to manage the audiovisual better in noisy places (and get a real journalist to ask intelligent questions):

25/06/2016
“Medium’s team did everything”: How 5 publishers transitioned their sites to Medium » Nieman Journalism Lab
www.niemanlab.org

In April, Medium rolled out a suite of new tools for publishers, and began giving a beta group the option to make revenue from the platform as well. I spoke with five of these publishers ...

23/06/2016
The Split
newrepublic.com
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The Clinton-Sanders race wasn’t just about two candidates; instead, it underscored a series of deep and growing fissures among Democrats, along a wide range of complex fault lines—from age and race to gender and ideology. And these disagreements won’t fade... we turned to 23 leading historians, political scientists, pollsters, artists, and activis…

The Washington Post and The Atlantic start running sponsored content on Facebook Instant Articles » Nieman Journalism Lab
www.niemanlab.org

The Atlantic expects native campaigns to drive 70 percent of its ad revenue this year, up from 60 percent in 2015... the NYTimes’ branded content division, T Brand Studio, now includes 70 staffers and will “deliver more than $50 million in revenue this year,” up from an estimated $35 million in 2014

Lessons from AP's experiments with 360-degree video and virtual reality | Media news
www.journalism.co.uk
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what the Associated Press has learnt about the process of creating 360-degree video stories

17/06/2016
Reuters Institute Digital News Report
digitalnewsreport.org
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This year's report reveals new insights about digital news consumption based on a YouGov survey of over 50,000 online news consumers in 26 countries including the US and UK.The report suggests that publishers across the world are facing unprecedented levels of disruption to business models and formats from a combination of the rise of social platf…

Building relationships with your audience is more important than ever. Here’s how you can do it. – Poynter
www.poynter.org
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the Post is employing a concept called “laddering,” converting unique visitors into paying customers by getting them to increase social engagement with its website.

13/06/2016
Online video publishers: you just might make some money if you follow these 7 steps
www.themediabriefing.com

media companies, from the Telegraph to Bloomberg, have spent serious money pushing their video products... the path to monetisation is still not clear: the cost of creating content is high, and business models involving adverts are being affected by adblocking and falling rates (cpm's)... if you are going to attempt to make money from video, succ…

07/06/2016
Snapchat reportedly has more daily users than Twitter. What does that mean for news?
www.niemanlab.org

As young people flock to Snapchat, news outlets are trying to showcase news on the platform both as live stories and in Discover, where nearly 20 outlets... publish unique content exclusive to Snapchat.... set to launch a redesign of its Discover section to try and boost the number of users who use Discover... While Snapchat’s core function is a m…

How Twitter Users Can Generate Better Ideas
sloanreview.mit.edu
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Jobs instructed the architect to design physical space that encouraged staff to get out of their offices and mingle, particularly with those with whom they normally wouldn’t interact. Jobs believed that serendipitous exchanges fueled innovation... The more diverse a person’s social network, the more likely that person is to be innovative... we use…

Instagram for Business: Everything You Need to Know
mng.lincolnwdaniel.com

Instagram posts generate a per-follower engagement rate of 4.21 percent, which means 58 more times than Facebook, and 120 times more engagement per follower than Twitter... Here are some ideas when crafting your Instagram image posts to best reflect your brand:

31/05/2016
Everyone’s Welcome at the Newsroom Cafe - Nieman Reports
niemanreports.org
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In our new office space, we’ve created the Register Citizen Newsroom Cafe, open six days a week to bloggers, students and senior citizens as well as public and elected officials. Ordinary citizens stop by our offices nearly every day and share their news with us, sometimes over a cup of coffee in the cafe... Here we have a gallery, a cafe with cof…

News Use Across Social Media Platforms 2016
www.journalism.org
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Two-thirds of Facebook users (66%) get news on the site, nearly six-in-ten Twitter users (59%)... seven-in-ten Reddit users ... Tumblr 31% for the other five social networking sites about one-fifth or less ... Facebook ... reaching 67% of U.S. adults. The two-thirds of Facebook users who get news there, then, amount to 44% of the general populati…

27/05/2016
Making CommunitySense | For working communities
communitysense.wordpress.com
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Society consists of a web of interconnected communities. A large body of research and practice exists on how to make communities work. Still, the intersection and interaction of multiple communities – the development and use of their inter-communal commons – is ill-understood. Social innovation is the process in which relevant stakeholders jointly…

26/05/2016
Facebook Live lets you skip to the good part
techcrunch.com
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When people watch a live video after the fact, the engagement graph provides a valuable signal that can help people explore the video and easily identify highlights that they may find engaging...the engagement graph could push broadcasters to pepper their streams with moments of delight...

Death to the Mass — Whither news?
medium.com
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imagine instead if news were a service whose aim is to help people improve their lives and communities by connecting them not only to information, but also to each other, with a commercial model built on value over volume... select communities that identify themselves as communities (that is: not fake, demographic labels like “millennials”) and th…

Facebook, Mobocracy & Augmented Reality - (Top3ics, 23 May)
mathewlowry.myhub.ai

This isn’t the first time I’ve covered the impact of social media on news; technologies like augmented reality; and the impact of both on society. It is the first time these Top3ics have meshed so perfectly in one month.

What do we really want out of Facebook?
medium.com
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Do we want Facebook to act as a news site? It certainly never started out that way... it actively didn’t want to be impartial — it wanted to be personalized.... Facebook doesn’t care one way or the other, as long as people see what they want. Yet we, as users, made Facebook into a news source...Facebook turned to curation, fueled in part by humans…

22/05/2016
Blue Feed, Red Feed
graphics.wsj.com
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To demonstrate how reality may differ for different Facebook users, The Wall Street Journal created two feeds, one “blue” and the other “red.” If a source appears in the red feed, a majority of the articles shared from the source were classified as “very conservatively aligned” in a large 2015 Facebook study. For the blue feed, a majority of each …

Republican Party Unravels Over Donald Trump’s Takeover - NYTimes.com
nytimes.com
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“Trump leveraged a perfect storm... social media (big following), brand (celebrity figure), creativity (pithy tweets), speed/timeliness (dominating news cycles)"... Combining modern-day fame and an age-old demagogy, he bypassed the ossified gatekeepers and appealed directly to voters through a constant Twitter stream that seemed interrupted only b…

22/05/2016
A ‘view’ on a LinkedIn post is NOT like a pageview on your blog
mathewlowry.myhub.ai
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Just putting this up there for all those who think:a) a ‘view’ on a LinkedIn post is like a pageview on your blog or site. It’s not: it’s a ‘stream view’, a la Facebook, and does not tell you how many people actually clicked and readb) LinkedIn are consistent and care about their bloggers. They aren’t and they don’tMore: see LinkedIn Community for…

15/05/2016
Facebook Must Be Accountable to the Public
points.datasociety.net
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There is no such thing as neutrality when it comes to media. That has long been a fiction... It’s also dangerous to assume that the “solution” is to make sure that “both” sides of an argument are heard equally... It is even more dangerous, however, to think that relying more on algorithms will remove this bias.Recognizing bias and enabling process…

Information About Trending Topics | Facebook Newsroom
newsroom.fb.com
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Here is an overview of how Trending Topics works:

15/05/2016
Is Facebook Suppressing Conservative News? Some Context and Questions
medium.com
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Instead of trying to bludgeon online companies to conform to some opaque standard of objectivity, we need to shift towards more fruitful endeavors... none of the outlets mentioned by name... are particularly well known news institutions... the underlying bias might not be based on institutional outlook, but an internal pressure to cite sources wit…

15/05/2016
A long talk with Facebook about its role in journalism
www.theverge.com
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A year ago today, Facebook introduced Instant Articles... people are 20 percent more likely to read Instant Articles, which are accompanied by a lighting bolt icon in the feed, and 30 percent more likely to share them with friends...70 percent less likely to bounce... 30 percent more likely to share ...tests with some publishers where we help them…

How the U.S. Could Regulate Facebook
www.theatlantic.com
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Facebook’s reputation for neutrality took a major hit...not all of the examples cited by the employee indicate journalistic malpractice. Curators were told to not “trend” a story if only Newsmax or Breitbart... reported it. This is just good editorial guidance: Breitbart and Newsmax have a reputation for playing fast and loose with xenophobia and …

15/05/2016
Why Do We Care If Facebook Is Biased?
www.newyorker.com
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"trending” section of Facebook... functions sort of like the front page of a newspaper...The difference comes down to a distinction in how newspapers and Facebook judge what’s important to their readers...Facebook is playing editor all the time—it’s just that we don’t recognize it, because the editorial influence takes a different form than it wou…

15/05/2016
Facebook news selection is in hands of editors not algorithms
www.theguardian.com
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Leaked internal guidelines show human intervention at almost every stage of its news operation, akin to a traditional media organization... This week the company was accused of an editorial bias against conservative news organizations... much of its news gathering is determined by machines... But the company relies on a small editorial team to det…

15/05/2016
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