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Overview: Innovation Strategy

While innovation can’t be turned on like a tap, it is something you can make more likely to happen.

Creating a favourable environment for innovation starts with getting the basics right:

  • integrating your internal and external communications strategies,
  • combining them with knowledge management tools and processes,
  • and integrating training and employee engagement programmes.

In other words, what I mean by digital transformation.

Integrating these strategies, processes and tools provides a strong foundation onto which you can build dedicated innovation processes.

However, building and integrating them is itself a major innovation challenge!

Sidestep this chicken-and-egg problem by framing each strategy and programme as key components of the final, integrated goal: to build an Internal Innovation Community, which:

  • supports knowledge management, information flows, (in)formal training, ideation, employee engagement and more
  • helps your external communications team discover useful internal content, and transfer it outwards
  • ensures useful external information reaches the right people inside
  • spreads an innovation & communications culture throughout the organisation.

But don’t try and build it all at once. Instead, build and roll out one part of the Programme, and then use it to build and roll out the next.

Like to figure out how? Get in touch.

More services: start with Communication strategy.

Relevant resources

The Pros and Cons of Collaboration
medium.com
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managers always have to balance the merits of teamwork... with the dangers of “groupthink”... Large groups are remarkably good, on average, at estimating such things as the number of beans in a jar or the weight of a prize calf. But that accuracy relies on the guesses being independent.... Modern communication methods mean that collaboration is mo…

Originals | Hidden Brain : NPR
www.npr.org

In his new book, Originals: How Non-Conformists Move the World, Adam investigates who comes up with great ideas, how, and what we can do to have more of them.... They often procrastinate, and that's how they incubate ideas.... Their parents focus more on values than rules... One of the risks is, you know, you have everybody marching in a different…

Put your City on the Startup Map with META Innovation Platform
www.linkedin.com
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An article I ghost-wrote for META's CEO to launch their Innovation Platform (which I and my team there built)

In Praise of Deep Work, Full Disconnectivity and Deliberate Rest
medium.com
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Newport defines Deep Work as “Professional activities performed in a state of distraction-free concentration that push your cognitive capabilities to their limit. These efforts create new value, improve your skill, and are hard to replicate.”... in an average office setting such a state of prolonged “distraction-free concentration” is all but impo…

Understanding Media and Information Quality in an Age of Artificial Intelligence, Automation…
medium.com
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Technology has altered the foundations of news and media, and as trust in media continues to decline, artificial intelligence, machine learning, and algorithms have come to play a critical role not only as threats to the integrity and quality of media, but also as a source of potential solutions. The core threats to information quality associated …

Disinformation Wars – Foreign Policy – Medium
medium.com
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The EU’s measures are still designed to target the disinformation of yesterday rather than that of tomorrow... should focus on the coming wave of disruptive technologies... four emerging threats in particular: the democratization of artificial intelligence, the evolution of social networks, the rise of decentralized applications, and the “back en…

Do We Still Worship The Knowledge Pyramid? | strategic structures
www.strategicstructures.com
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the Knowledge Pyramid... DIKW pyramid, it features data as the basis and shows how information is built on it, then knowledge, and finally wisdom.... implies that the higher you go the better things get... What’s not to like? Well, just about everything.

Jane.ai raises $8.4 million for an enterprise chatbot that can search through emails, files, and more | VentureBeat
venturebeat.com
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Jane.ai, an artificially intelligent platform that indexes data from cloud storage providers, teams, and more... allows employees to search through its corpus using conversational language...an intuitive, intelligent AI-powered Teammate who gives employees instant access to the information they need to do their jobs well.

GDPR & AI: Privacy by Design in Artificial Intelligence — Silo.AI
silo.ai
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One key change that the GDPR will bring is the obligation to integrate privacy into systems and operations when processing personal data,.. The concept of ‘Privacy by Design’ ... embedding privacy into the design of information technology, networked infrastructure, and business practices... this article introduces the concept and explain it by giv…

05/05/2018
The Network Effects Map | NFX Case Study: Uber – NFX – Medium
medium.com
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the actual value of a business largely rests on defensibility... we’ve developed a Network Effects Map to help founders ... build an informed defensibility strategy. ... helping founders dissect the often-hidden yet highly intentional forces behind technology’s most successful companies... a vocabulary for discussing complex and interrelated co…

Compass News: How we built an AI editor that makes young people smarter, quicker.
medium.com
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We’ve spent 18 months training an AI editor... shadow the curation performed by professional journalists on a gigantic range of topics... it now works independently.... your own personal journalist on hand at all times, ready to explain what’s going on in the world... real-time updates on important headlines, explained in the most succinct way po…

Europe’s AI delusion – POLITICO
www.politico.eu
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With 700 or 800 million Chinese internet users and fewer data protection rules, China is as rich in data as the Gulf States are in oil... Chinese commentators have embraced the idea of a coming singularity... AI development will be conducted by AI itself, creating exponential feedback ... the human mind will be unable to keep pace with robotized w…

21/03/2018
Knowledge4Policy Medium Publication
medium.com
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Managing a Medium Publication to share our the journey as we build Knowledge4Policy: "share our experiences … as transparently as possible, and invite ideas and perspectives from experts in evidence-based policymaking around the world"

Beyond Accuracy: Precision and Recall – Towards Data Science
towardsdatascience.com
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The metric our intuition tells us we should maximize is known in statistics as recall... number of true positives divided by the number of true positives plus the number of false negatives. ... true positives are correctly identified terrorists, and false negatives ... labels as not terrorists that actually were terrorists... a model’s ability to …

04/03/2018
Why Enterprise Agile Teams Fail
medium.com
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... they have recently embarked on a journey to become “Agile.”... neither explicit support nor discouragement from senior executives... they are failing for the same list of reasons as every other team I have met with in the last 5 years. Here are those reasons:... 1. There is no clear vision for the product....The “idea” has been handed down …

Could New York City's AI Transparency Bill Be a Model for the Country?
www.govtech.com
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algorithmic accountability bill... a task force that will monitor the fairness and validity of algorithms used by municipal agencies... include groups and individuals that are affected by algorithms, technology ethicists, city department heads using AI, technology companies as well as legal experts... law enforcement and ... technology companies…

26/02/2018
He Predicted The 2016 Fake News Crisis. Now He's Worried About An Information Apocalypse.
www.buzzfeed.com
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“We are so screwed it's beyond what most of us can imagine... And depending how far you look into the future it just gets worse.”... a slew of slick, easy-to-use, and eventually seamless technological tools for manipulating perception and falsifying reality... They’re running war game–style disaster scenarios based on technologies that have begun …

The UX of AI - Library - Google Design
design.google
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it’s leaps-and-bounds more useful to prototype your UX with a user’s real content than it is to test with real ML models... By re-orienting the conventional AI paradigm from finding ways to make the machine smarter, to exploring ways to augment human capability, we can unlock far greater potential in machine learning... we have a tremendous opp…

07/02/2018
How Georgia State University Used an Algorithm to Help Students Navigate the Road to College
hbr.org
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a test case where AI assisted high school students in their transition to college, helping them to navigate the many twists and turns along the way... students ... who received Pounce outreach completed their required pre-matriculation tasks and enrolled on-time at significantly higher rates ... Pounce reduced GSU’s summer melt by 21%... the wor…

06/02/2018
We’ve found the future of media
medium.com
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If using a beautiful content management system doesn’t miraculously solve a media company’s cash flow problems, what will? If short videos, or elaborate commenting systems, or mobile storytelling, or interactive graphics, or Snapchat Stories, or Instagram hashtags, or Instant Articles, or Google AMP, or programmatic advertising, or native advertis…

06/02/2018
The Limits of Artificial Intelligence and Deep Learning | WIRED
www.wired.com
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Deep learning’s advances are the product of pattern recognition: neural networks memorize classes of things ... But almost all the interesting problems in cognition aren’t classification problems at all... The systems are greedy because they demand huge sets of training data. Brittle because when... confronted with scenarios that differ from the …

05/02/2018
I trained fake news detection AI with >95% accuracy, and almost went crazy
towardsdatascience.com
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We made a fake news detector with above a 95% accuracy (on a validation set) that uses machine learning and Natural Language Processing that you can download here. In the real world, the accuracy might be lower... we decided to just try and scrape domains that were known fake, real, satire, etc. and see if we could build a data set quickly... Th…

NQS Project
www.newsqualityscoring.com

The News Quality Scoring (NQS) will combine quality journalism content with new machine learning algorithms... as batch of stories enter the platform, they are scored on a 1-5 scale ... quality ... automatically and in real time.... Quantifiable Signals ... look at structure and patterns of the HTML page, advertising density, use of visual eleme…

Is “Murder by Machine Learning” the New “Death by PowerPoint”?
hbr.org
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“death by PowerPoint,”... sucks the life and energy out of ... meetings... spreadsheets rife with errors and macro miscalculations. Email and chat facilitate ... inbox overload ... So what makes artificial intelligence/machine learning (AI/ML) champions confident that their technologies will be immune to comparably counterproductive outcomes? ... …

Beyond the Rhetoric of Algorithmic Solutionism
points.datasociety.net
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algorithmic systems don’t simply cost money to implement. They cost money to maintain. They cost money to audit. They cost money to evolve ... divert taxpayer money from direct services, to lining the pockets of for-profit entities under the illusion of helping people....a diversion of liability ... those in powerful positions blame the algorithms…

Is Your Company’s Data Actually Valuable in the AI Era?
hbr.org
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“data is the new oil” ... your company can consider itself lucky. You collected all this data, and then it turned out you were sitting on an oil reserve ... when you have that sort of luck, it is probably a good idea to ask “Are we really that lucky?”... the data you are sitting on now... accumulated over time, is the type of data used to build t…

21/01/2018
What we talk about when we talk about fair AI – BBC News Labs – Medium
medium.com
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Over the coming years, we’ll see the BBC develop and roll-out more and more machine learning algorithms for storing, retrieving, tagging and possibly even creating content.... What if we lock our audiences in to what they just want to hear, never challenging them? ... Should the algorithms we use be open to public scrutiny?... inform our own thin…

Creative thought has a pattern of its own, brain activity scans reveal | Science | The Guardian
www.theguardian.com
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The scientists asked the volunteers to perform a creative thinking task as they lay inside a brain scanner... strong connectivity between three networks of the brain... default mode network, is linked to spontaneous thinking and mind wandering... executive control network, is engaged when people focus in on their thoughts... salience network, help…

16/01/2018
Building AI systems that work is still hard | TechCrunch
techcrunch.com
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Any real-world solution consists of these core algorithms and a non-AI shell to prepare and process data ... this non-AI part is oftentimes the real value proposition of AI-driven companies. It’s their secret sauce.... f you build your business in the path of the AI mainstream train, nothing can save you.... there are a few scenarios that are imp…

15/01/2018
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