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Overview: Social Media Strategy

Social media can be a time- and resource-vampire if it's not integrated into the rest of your communications strategy.

How is your social media strategy? Are you simply broadcasting your content? That's inexpensive, but you're simply adding to the noise. Do you really want to be part of that problem?

The secret is to not have a "social media strategy": as a separate strategy, it will prevent social media becoming an integral part of your content marketing, community development, digital transformation and innovation strategies.

It also tends to put social media in Team Ghetto, when you should be mainstreaming it across your workforce.

Instead, view social media as a set of tactics within an integrated communication strategy, with each social platform harnessed to your overall communication goals.

Need help? Get in touch.

More services: start with Communication strategy.

Relevant resources

Machine learning can fix Twitter, Facebook, and maybe even America
techcrunch.com
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Perfectly open communities always go sour. You need filters. Every functional community has them. And that’s where machine learning comes in... If you can detect trolls, you can protect the people they’re trolling by muting or putting a warning over the trolls’ posts... Twitter... already have a way of screening out porn. Why don’t they do the sam…

What I learned from seven years as the Guardian’s audience editor
medium.com
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Seven years ago I started working full time at the Guardian in the glamorous role of SEO editorial executive. ... very like being in the Matrix but with less kung fu and more Polly Toynbee and Nigel Farage... here are a few of the things I’ve learned…

In the war on fake news, school librarians have a huge role to play
www.theverge.com
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a lot of people don’t know fake news when they see it, sensationalized reports are more likely to go viral on social media than sane ones, and distrust of traditional (and genuinely more reliable) media sources is rising. Professor Nicole A. Cooke ... focusing on human information behavior, information literacy, and diversity in librarianship.... …

FIVE new LinkedIn tips
www.linkedin.com
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Does what it says on the tin.Prospect Commonality: ‘View recent activity’ on a connection's profile page "will show you what is hot topic for this prospect, what pain points they are suffering from, what’s getting them excited and what opportunities they are discussing"Hiding your connections: " Your competitor’s profiles are fertile and rich grou…

Confirmation bias: A psychological phenomenon that helps explain why pundits got it wrong
theconversation.com
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Confirmation bias is usually described as a tendency to notice or search out information that confirms what one already believes, or would like to believe, and to avoid or discount information that’s contrary to one’s beliefs or preferences. This presidential election was undoubtedly the most contentious of any in the memory of most voters... Th…

Facebook’s Quest to Stop Fake News Risks Becoming Slippery Slope
www.bloomberg.com

There’s bad information out there that’s not necessarily fake. It’s never as clear-cut as you think... Facebook’s algorithm may not understand the various shades of falsehood. Facebook could tweak its algorithm to promote related articles from sites like FactCheck.org so they show up next to questionable stories on the same topic in the news fee…

Most Students Don’t Know When News Is Fake, Stanford Study Finds - WSJ
www.wsj.com
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Preteens and teens ...often clueless about evaluating the accuracy and trustworthiness of what they find... 82% of middle-schoolers couldn’t distinguish between an ad labeled “sponsored content” and a real news story... according to a Stanford University study of 7,804 students

Scandanavian Legacy Publishers are Thriving on Social Media
www.newswhip.com
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Legacy media is thriving in Scandinavian news feeds... public broadcasters in all four countries seem to be competing strongly on Facebook... what do Scandinavian legacy publishers have to their advantage...?... many Scandinavian publishers see platforms such as Google and Facebook as only one part of their audience development strategy... small…

Fake news
medium.com
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All the BS that’s fit to click. A Medium Collection

How The 2016 Election Blew Up In Facebook’s Face
www.buzzfeed.com
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As Facebook attempted to capture the fast-moving energy of the news cycle from Twitter... it built a petri dish for confirmation bias... Here’s how... ‘Share’ Button ... encouraging people to share quickly and without much thought... “original sharing,” where people post their own photos, text updates... was declining..., content from celebritie…

The Dissolution of News: Selective Exposure, Filter Bubbles, and the Boundaries of Journalism – Medium
medium.com
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“So all the fact-checking of Trump’s lies, all the investigative journalism about his failures, even the tapes — none of it meant anything.” In short, what happened to news ...? determining what counts as journalism and who counts as a journalist is a perpetual struggle ... No single trend explains the dissolution of news... What we ended up with…

What if you can’t quit social media, because you’re career does depend on it? (Topics, Nov 22)
mathewlowry.myhub.ai

Today I have just one Topic: Quit Social Media. Your Career May Depend on It. This advice, from Professor Cal Newport in the New York Times, may seem counter-intuitive. Which is exactly the point.

Quit Social Media. Your Career May Depend on It
www.nytimes.com
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the market rewards things that are rare and valuable. Social media use is decidedly not ... Any 16-year-old with a smartphone can invent a hashtag ... The idea that if you engage in enough of this low-value activity, it will somehow add up to something of high value in your career is dubious ... snake oil and flimflam... why not also expose your…

Add Links and Mentions to Your Instagram Stories
www.newswhip.com
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this is something to be very, very excited about... Verified accounts can now add external links to their stories, allowing users to click through ... Users can also tag other users... consider tying snippets together to make an expansive and interactive content experience. Tell a story in several parts to keep users engaged and build their inte…

Technology's Mindfulness Racket
newrepublic.com
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disconnectionists don’t seem to have a robust political plan for addressing their concerns; it’s all about small-scale individual action. “Individuals unplugging is not actually an answer to the biggest technological problems... We must subject social media to the kind of scrutiny that has been applied to the design of gambling machines in Las Veg…

5 Big Tech Trends That Will Make This Election Look Tame
singularityhub.com

If you think this election is insane, wait until 2020... technologies like AI, machine learning, sensors and networks will accelerate. Political campaigns get ... so personalized that they are scary in their accuracy and timeliness. The single most important factor influencing your voting decision is your social network… so you can bet that politi…

Capgras Syndrome in the Digital Age
nautil.us
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“Capgras delusions,” ... the belief that loved ones have been replaced by identical imposters... the brain has separate modules for analyzing the cognitive aspects of recognition, and for feeling the emotional aspects of familiarity... these functional fault lines in the social brain... have given rise to the contemporary Facebook generation... …

Facebook’s failure: did fake news and polarized politics get Trump elected? | Technology | The Guardian
www.theguardian.com
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information bubbles didn’t burst on 8 November, but ... mainstream media and polling systems underestimated the power of alt-right news sources and smaller conservative sites that largely rely on Facebook to reach an audience... fake news is not a uniquely Republican problem... What is ... is the validation given to fake news by the now president-…

How Facebook can escape the echo chamber
techcrunch.com
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Zuckerberg... suggested the real problem is that people by nature engage with content they like and find agreeable, and dismiss things they don’t agree with online as they would in real life... it needs to implement better features to help diversify the content we see... For such an influential platform ... it’s irresponsible for Facebook to give …

How the Internet Is Loosening Our Grip on the Truth
mobile.nytimes.com
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many of us have burrowed into our own echo chambers of information. In a recent Pew Research Center survey, 81 percent of respondents said that partisans not only differed about policies, but also about “basic facts.”... if you study the dynamics of how information moves online today, pretty much everything conspires against truth... when confron…

We the People: the charms and contradictions of populism
theconversation.com
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Two convergent trends are making populism a potent negative force. First, democracies have morphed into unrepresentative plutocracies that lead growing numbers of people to feel shut out and voiceless... Media ... business model is now based on social media and clicks, not facts. Clicks depend on theatrical performance, stunts, celebrity, ent…

The forces that drove this election’s media failure are likely to get worse » Nieman Journalism Lab
www.niemanlab.org

Segregated social universes, an industry moving from red states to the coasts, and mass media’s revenue decline: The disconnect between two realities shows no sign of abating... American political discourse in 2016 seemed to be running on two self-contained, never-overlapping sets of information... today’s media ecosystem encourage that separatio…

Facebook is harming our democracy, and Mark Zuckerberg needs to do something about it - Vox
www.vox.com
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Facebook makes billions of editorial decisions every day. And often they are bad editorial decisions — steering people to sensational, one-sided, or just plain inaccurate stories. The fact that these decisions are being made by algorithms rather than human editors doesn’t make Facebook any less responsible for the harmful effect on its users and t…

Your Fall 2016 Guide to Facebook Publishing - NewsWhip
www.newswhip.com

Our latest whitepaper keeps you updated on what you need-to-know for your Facebook publishing into Fall 2016 and the holiday season...we consolidated our most recent and most important findings into a guide for you to master your social publishing on Facebook this season. 

04/11/2016
Snap Inc. — The New Snapchat and What That Means for UX
uxdesign.cc
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the next greatest advancement in casual technology and User Experience... a set of glasses known as Spectacles pair up with Snapchat via Wi-fi or Bluetooth ... and enable their users to record 10 seconds of video... in a circle with 115 degrees of view... mimic human vision, so users can record what they see and play it back as if it came from the…

29/10/2016
Facebook’s fake news problem won’t fix itself – Poynter
www.poynter.org
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Facebook seems incapable of rooting out hoaxes even after acknowledging they are clearly fake news... at least five different pages shared a story after Facebook acknowledged it was fake and were still able to reach tens of thousands of people through the social network. None of the posts carry any warning that the content is fake... BuzzFeed anal…

29/10/2016
Does it matter if Facebook is a tech company or a media company?
hackernoon.com
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The debate on whether Facebook is a media company or not is not new... My take: it matters how users perceive Facebook, not how others — Facebook insiders or not — define it.

27/10/2016
Trump’s Campaign Is Launching a Nightly News Show on Facebook | WIRED
www.wired.com
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will stream Trump’s rallies directly each night and feature pre-and post-event commentary... a way for the campaign to circumvent the mainstream media ... says as much about Trump’s future in media as it does about Facebook’s.

Vlogging events: authenticity ex-Osmo
mathewlowry.myhub.ai
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I finally vlogged my first event. Some first impressions.

A New Periscope.tv
medium.com
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where curated broadcast channels shine and it’s easier than ever to search for live videos

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