Overview: Communications Tactics

You really have two types of people you can leverage to aid your target marketing and social strategy efforts: - Influencers: Popular, well-respected, quasi-celebrities in your industry/space that share and engage in relevant content, and have a large audience and an engaged following. - Advocates: Vocal evangelists who are already a big fan o…

"Innovation is exploding in every direction. With all of these “smart” things — smart cars, smart phones, smart watches, smart glasses — it’s a designer’s job to figure out the best way to deliver content in such a vastly connected world. The projects you’re working on at this very moment will be interacted with on devices that didn’t exist wh…

The New York Times has caught the newsletter fever.... a total of 33.... Whereas its past newsletters tended to be extensions of its newspaper sections, its newer launches like Booming, NYT Living and Well encompass broader themes... The Times also is going in the niche direction, too... E-newsletters have had a resurgence in popularity lately …

We collected a trove of interesting and actionable headline formulas from some of the best sources for headline writing, and we’ve tossed in a few of our favorite Buffer headline formulas, too. - 30+ Ultimate Headline Formulas for Tweets, Posts, and Emails — Social Media Tips — Medium

Job Stories are great because it makes you think about motivation and context and de-emphasizes adding any particular implementation. Often, because people are so focused on the who and how, they totally miss the why. When you start to understand the why, your mind is then open to think of creative and original ways to solve the problem. - Repl…

... or any election, opinion poll ... "Google has amassed far more power to control elections and ... a wide variety of opinions and beliefs... easily shift the voting preferences of undecided voters by 20 percent or more—up to 80 percent in some demographic groups—with virtually no one knowing they are being manipulated.. In the United …

Interesting approach to using Pinterest to curate interesting content: "Virtual Reality (and its cousin, Augmented Reality) are going to be big deals in PR and organizational communication. I'm curating articles here about the trend and the uses to which communicators can put these fast-growing technologies." - (1) Virtual and Augmented Real…

what are the characteristics of videos that engage consumers?... Depending on the expert, success is thought more likely if a video is humorous, shocking, dramatic, topical, warm, arousing, angry, scary, socially beneficial, cute, violent, sexy, uplifting, intriguing, quirky, interesting, authoritative, tear-jerking, educational, controversial…

A tl;dr version of “From One Spokesperson To Millions” the brilliant 45-minute longread by @jessedee on taking one of the most successful campaigns of all time - Paul Hogan’s 1980s Tourism Australia campaign - and updating it for the age of user-generated content. Some key quotes:

my colleagues and I have created a site entitled, “How To Pitch Me” that aims to help those who strive to pitch reporters in today’s tech landscape.... While reading these various submissions, I have noticed that there are certain tips that repeatedly come up... Here are the top ten pointers... [and finally] ... many writers we asked, includin…

"by simply learning from disciplines like urban planning, zoning regulations, crowd control, effective and humane policing, and the simple practices it takes to stage an effective public event, we can come up with a set of principles to prevent the overwhelming majority of the worst behaviors on the Internet... Businesses that run cruise ships …

"... that encourages conversation around stories and can help create community on Digg, instead of farming out that chatter to Twitter or Facebook... This year could be a tipping point in how media companies employ reader comments and conversation...expected to debut this fall. You can sign up to follow the project — and be a beta tester ..." …

"Humans are emotional creatures and they want experiences that engage them as humans. They're not eyeballs, impressions, views, likes, shares, clickthroughs, or conversions.... connect people through sharing and conversation to form communities that we can then cultivate. That takes understanding, purpose, intent and genuineness.

If you don’t want comments on your website, that’s fine, don’t have them. But don’t act like comments are some sort of intractable problem that can’t be realistically addressed by mortals. They’re not... you could fix this, but your priorities are elsewhere.... Having threads that close, having moderators that redirect entrenched disagreements,…

How a networking game can get conference attendees out of their seats

Social and mobile have fundamentally altered attention. Platforms for self-expression and communication are the largest and most important media companies of the millennial age, dominating share of attention and engagement for young people. And the behavior of the young is predictive of the future. - May I Have Your Attention, Please? — Medium

We seem to be suckers for a happy ending ... Upworthy and Viral Nova, have become skilled in coming up with headlines that turn a sad tale on its head. Shifting the focus away from sadness changes a story’s emotional footprint, helping it travel further on social networks... While bad news is a mainstay of the media, people tend to avoid passin…

"sometimes organizations get so caught up in showing off their use of social media tools that they forget that those tools have a purpose – strengthening the relationship between an individual and your organization. A healthy social strategy includes both content created to get new folks in the engagement funnel AND to strengthen the “passion-c…

In studies, people report that they feel better after venting. But researchers find they actually become angrier and more aggressive. People who vent anonymously may become the angriest and most aggressive.... We typically sound angrier in print. And when we write down something, we can reread it, over and over, and stew. With e-venting you don…

"Thoughtful, longform content is king... A young, bare-bones website called Wait But Why is disproving the notion that thoughtful, long-form content and virality are mutually exclusive... monthly averages of 1.6 million uniques and 4.6 million page views... Its newsletter has over 106,000 subscribers... Its most viral article... has well ove…

What would you say to a young person considering a career in Journalism? I would advise learning programs like Final Cut Express, and thinking about following the example of the Center for Digital Storytelling's model of 2-4 minute videos that tell a tightly-focused story. - Ending a 31-Year Run at The Denver Post | Jason Salzman

Every brand, every company, and every person has a story to tell, and visual storytelling is a very effective way of sharing your brand’s message and engaging with your customers. - The Science of Storytelling Through Facebook Images

"This is not just about great user interface design but real end-to-end digital [services]... Some things have not been smooth, not all the exemplars have been a resounding success, however Mike took the challenge, dared to be measured and held accountable and the results have certainly been positive and to the betterment of the public purse." …

"Fresh powder beckoned 16 expert skiers and snowboarders into the backcountry. Then the snow gave way."Just an extraordinary online experience from NYT.Update: "The Pulitzer Prize-winning multimedia feature about an avalanche in Washington State changed the way The New York Times approaches storytelling" - ‘Snow Fall’ at 10: Ho…

the key to making it work is thinking how it can improve your journalism and what kind of stories can shine through it. Here are some recent examples from the Financial Times, Quartz, BBC, The Guardian and BuzzFeed: - How 5 news outlets are finding success with podcasts | Media news

"The EU Commission and Parliament probably spend hundreds of millions of euros on comms projects every year, but almost nothing on stimulating the emergence of the European Online Public Sphere..." - Posted to Story-Europe's Medium publication to give Catalyst project some content to kick DebateHub’s tyres with.

Examples include using the app to cover breaking news, the annual Budget, share data snippets, new perspectives and take viewers behind-the-scenes

What separates Medium from everyone else is that responses create this amazing platform for discussion and stories breed their own little ecosystems. So why don't we treat responses and their result with as much respect as we currently do recommendations?... a story that inspires twenty responses is more "successful" in my opinion than one that…

While most the activity on LinkedIn occurred within the first 24 hours after posting, Medium was more of a slow burn... led to shares from outside networks. Of the 1,500 views of my article, 500 came from Facebook, 400 from email, and nearly 300 from Twitter... For years, we’ve been warned away from such tactics... in a world in which Facebook …

"I can accept that. Here are my theories on why Medium sucks and I would like for people to tell me why I am wrong.... Why are comments so deprecated here? ... The recent I Racist post ... garnered 33 “notes” on one paragraph... it is painful to read as a bizarre little sidebar on the side of the page... nobody is here. Everyone is cross po…