model to assess human beings based on five personality traits, known as the "Big Five." also known as OCEAN... openness, conscientiousness, extroversion, agreeableness, neuroticism... their needs and fears, and how they are likely to behave. ... the problem with this approach was data collection... Then came the Internet. And Facebook... on the b…
Three articles unpacking the relationship between community, communications, content and EU communications.
While we would like to believe we can persuade people ... with evidence, studies show the other side is likely to become even more deeply entrenched in its view in the face of more information... “politically motivated reasoning,”... people use their minds to protect the groups to which they belong from grappling with uncomfortable truths. The mot…
author of The Content Trap and professor at Harvard Business School, talks about the strategic challenges facing digital businesses, and explains how he and his colleagues wrestled with them when designing HBX, the school’s online learning platform... success for the best companies does not come from making the best content, it comes from recogniz…
the most recommended stories on Medium have either to do with startups, life or productivity. Sometimes, all three topics are squeezed in a single story — How to be super productive in your startup and change your life… If we can undo the follower bias, I think everybody becomes a writer and nobody really becomes a celebrity.
everyone is intransigent now ... Social media acts as a massive collective Sorting Hat, silently assigning most of us to filter bubbles wherein our beliefs and biases are rarely challenged. News (or “news”) sources rise up to cater... slowly, these isolated groups do what isolated groups do... become more extreme. Increasing extremity in one group…
Yet another variation on the Top3ics format: exploring three facets of one topic, highlighting one outstanding resource (plus a few extra links) for each. Today’s theme... psychology
Many scientists are asking themselves: What can I do?... the answer from ... 314 Action is: Get elected... most scientists view their work as pure and noble, and politics as a dirty game... since Trump’s victory, “many more scientists are realizing why their voices are needed... Scientists bring a unique perspective in how they ... think about …
Marketplace wants to reach a more diverse audience... to raise the economic intelligence of the country... podcast... to approach explainer journalism ... through a group conversation... Our attempt to get the answer is going to be transparent... audience, can you help me with this?
Only 37 percent of eligible Britons voted to leave the European Union. ... Trump triumphed in a low-turnout election.... compulsory voting ... changes who runs for office and the policy proposals they support... it does not pay to energize your base to the exclusion of all other ... elections ... are decided by swing voters and won in the center..…
EU money flows from Brussels into thousands of projects and ideas. Why does nobody notice?... some of the worst storytellers happen to be located in Brussels ... majorities in society and the media believe that the European Union belongs in the dustbin of history... eternal Brussels congresses where elitist Eurocrats engage in nothing but myopic …
To some liberals, Donald Trump’s inauguration portends doom... to many conservatives, it’s a crowning moment ... as if each side is living in ... a different reality.... information avoidance... all of us ... ward off any new information that makes us feel bad, obligates us to do something we don’t want to do or challenges our worldview... we’re …
The festering European economic crisis was joined by two additional crises in 2015 – the refugee crisis and the security crisis that public terrorist attacks generated. All of this was played out in mass media and provided the final push for nationalist parties across Europe ... In contrast to Trump, European populists are committed conservative…
When you can’t understand why people behave in a certain way, the easiest thing to do is to convince yourself that people do not know what they are doing. This is what European political, business and news media leaders have done... difficult to understand the rage against the meritocratic elites best symbolized by the well-trained, competent civ…
People don’t just consume news today. They participate in it.... journalists can engage their audiences as contributors, advisors, advocates, collaborators and partners... This study describes in detail how newsrooms and independent journalists can grow their readership, boost their relevance and find new sources of revenue by listening to and lea…
The European Training Foundation asked a partner and I to help them map out a digital transformation strategy. Through running workshops and interviewing staff in a highly structured process, we are currently developing actionable change management recommendations to steer them towards a more efficient and innovative use of digital tools. The proj…
what more than 12,000 people[i] told us about comment sections on 20 different news sites.... 81% ... would like it if journalists clarified factual questions in the comment section... 73% ... would like it if experts on the topic of the article responded... 58%, would like it if journalists actively contributed to comment sections...
when I saw the potential of the Internet, I thought it would be solved. The web would allow us to come together, not just across the world, but across the park, across racial lines, across our many divides... everything turned upside down. The open communication network we thought we were building turned into a hunting ground for trolls and spamme…
the liberal critiques I read weren’t so much attacking my decision as they were questioning my intelligence and my ability to understand the issue... I was on the outside of the so-called liberal bubble... what I saw was not pretty... contempt and arrogance, and an offensive air of intellectual superiority... incapable of talking with those who …
Back in 2004, I was one of about thirty people to become the first bloggers ever to get a press pass to a major party’s convention... we were the story. We were followed around by mainstream media, and at any given moment, at least a few of us were giving interviews on radio or TV... it was a great honor to be in the room for Obama’s breakthrough …
Most of us aren't futurists, and futurists aren't oracles. They simply try and make some sense of what's coming—not hard and fast predictions, just possibilities.... there are a few ways companies can get better at predicting not just what changes may be around the corner, but how they'll affect them once those disruptions arrive. Making everyone…
Find influencers, and partner with them to create Youtility content that helps people make better decisions about their home, auto, boat, motorcycle, etc. But at the operational level, this kind of program creates a number of questions, starting with, “What influencers do we want to work with, and why?”
Anxious about... propaganda and fake news ... progressives are calling for an increased commitment to media literacy ... Others ... focus on expert fact-checking and labeling. ... fail to take into consideration the cultural context ... Understanding what sources to trust is a basic tenet of media literacy education... underlying assumption ... N…
Fake news has been around as long as real news... Social media has certainly transformed how fake news circulates, speeding up its circulation and extending its reach and impact... a much more important problem ... is the continuing delegitimization of real news by American conservatives... This is not “fake news.” It is a blatantly ideolog…
Shitposters, who are bound by nothing, set a rhetorical trap for their enemies, who tend to be bound by having an actual point. Attempts to analyze what shitposters are doing... reinforces their project by amplifying their signal... hitposters resemble the disengaged ironists ... Søren Kierkegaard discussed ... Stories ... are not descriptive of …
real dialogue seems to have given way to parallel monologues, paired with an inability to actively listen... Rhetoric teaches the art of using persuasive tools... resolving disagreement through measured agreeable discussion, known as the dialectic method... In 1922... "communication can by itself create a community". This early definition was clo…
... no one has direct access to reality. The real world is nearly impossible to see in this maelstrom ... because human minds need to “construct” their own version of reality — and each of us does this within a community of shared experiences and beliefs... there are many social worlds and each is built on its own version of what is real and true.…
the idea that fake news was central to the outcome of the campaign has little basis in fact... it’s mostly likely to be shared by people who have already bought into a partisan or ideological worldview... Clinton’s campaign ... problem was ... coverage that dwelled overwhelmingly on a bullshit email server scandal, devoted far fewer resources to…
A work in progress from an upcoming eponymous post. Another experiment with the enewsletter format: some initial thoughts on this seemingly intractable problem, with some of the source materials I’m studying.
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