The Coral Project aims to change how publishers, contributors and readers think about interacting in online communities ... to further opportunities for online engagement, extending beyond comments into conversations and contributor contributions... The goal of the open-source software is to enable publishers to better manage contributions and …
sixth edition of the annual report series provides a snapshot of the progress and changes in community management approaches and highlights emerging standards. This year, TheCR analyzed data from more than 200 communities representing a broad range of community sizes and sectors to measure community maturity and its relationship to member engageme…
"Networks are pretty good for collisions. Bureaucracies are pretty bad for collisions." - Why I Write on Medium — The Message — Medium
“In fact, the very point was to get them, and these comments, off my pages,” - After deciding to charge for comments, Tablet’s conversation moves…to Facebook » Nieman Journalism Lab
despite improvements in the number of female MEPs, there is still a chronic lack of women in key decision-making positions, particularly in the Commission and the Council. - EUROPP – The lack of gender equality in EU decision-making means EU citizens are still suffering from a ‘double democratic deficit’
I need three speakers for a EuropCom2015 workshop to share their thoughts on convening and managing communities in the context of public communications and policymaking. The following throwaway remark on Linkedin landed me with the task of setting up a workshop at EuropCom 2015:"I'd suggest combining "Setting-up and managing online …
"a study published by... transparency NGOs portrays an expert group system dominated by corporate interests and lacking in basic accountability in how members are appointed and who they actually represent ... over 25 percent of the groups it examined are controlled outright by corporate interests ... in 64 percent of the groups, business interests…
"According to Morgan Stanley, self-driving cars will be commonplace in society by ~2025. This got me thinking about the ethics and philosophy behind these cars... can you imagine a world in which say Google or Apple places a value on each of our lives, which could be used at any moment of time to turn a car into us to save others?" - Self-dr…
I quite enjoyed the experience of reposting to Medium, and really like how Medium is evolving as a platform, particularly how they are… … re-imagining comments with Highlight, Comment & Respond… these three interactive features echo the ‘nibble, bite, meal’ content model, but in the other direction, from you back to the community. - The Nibbl…
"Switzerland, Iceland, Denmark and Norway are the world's happiest countries, according to the 2015 World Happiness Report, ... Bringing countries together in a big bloc such as the EU doesn't help increase social capital. And when some countries in such a union do worse than others, their social fabric rips in a dramatic way, trust erodes and th…
An array of sophisticated language technologies could help ideas flow across EU borders, link national conversations together and support the EU Online Public Sphere - the demos the EU needs. But BloggingPortal is unlikely to feature them. [update (17/5/15): I finally decided to kick Medium's tyres by reposting this there, with less history. …
"The much fussed-over crisis in media isn’t the crisis of journalism. "Printing yesterday’s news on paper and slapping an ad on it — that’s a 19th-century formula, and in 2015 there are reporters and executives who are surprised the model isn’t working. The nostalgia for a past that was a very comfortable one at the beginning of our careers and so…
"Min-Soek Pang of Temple University found that for every dollar governments invested in technology, spending decreased by $3.50. ... It’s not just investing in gadgets that shrinks government, but investing in tech talent that makes things run better." - How Government Shrinks Itself—By Investing In Technology - ReadWrite
"a year after Russia swallowed Crimea, the EU is moving into the propaganda business in a bid to win an information war it is currently losing... the EU’s spin-team is to be largely made up of the same civil servants who have so miserably failed to convince the bloc’s own citizens of the benefits of Europe. Having worked with EU officials for alm…
"Dogfooding is the golden rule of platforms. And currently, open government portals are flagrantly violating this golden rule... I can’t find a single example of a government entity consuming the data they publish... For the most part, inter-agency data sharing doesn’t happen ...when it does, the agencies set up non-public back channels to push a…
Comment moderation and online community management strategies for news organisations, but relevant to government sites too: "Comments are a way for readers to connect with one another, and with the journalists and editors reporting the news. But ... can quickly turn uncivil, and news organizations often don’t have the resources or manpower to con…
Good case study, concluding with observations on the role of journalists which also apply to government communicators: "An engaged journalist's role in the 21st century is not only to inform but to bring readers directly into the conversation through... real-time coverage, alternative story forms, crowdsourcing, beat blogging, user-generated co…
"What was originally intended to be a simple and user-friendly tool for all EU citizens has turned out to be cumbersome and challenging in its use... Stakeholders have come up with concrete recommendations on how to adjust the instrument... first report on the application of the ECI Regulation by 1 April 2015 ... the first step towards a revision…
A whole load of recommnendations for the UK's House of Commons, including some intriguing ones - eg: "We believe the public want the opportunity to have their say in House of Commons debates; we also believe that this will provide a useful resource for MPs and help to enhance those debates. We therefore recommend a unique experiment: the use of…
"Crowdsourcing is not about work. Crowdsourcing is about community. Without a solid community, you get not-solid results from your crowdsourcing endeavor.... The goal of many of these tactics is not to stop assholes from being assholes, just to slow them down and demotivate them from destroying your community." - Crowdsourcing isn’t broken — Bac…
"While we've always loved a good chart and map at Vox, appreciating a chart or map does not data journalism make. Data journalism is not just data visualization... ... the explosion in data sources readily available on the web... can both aid in telling important and necessary stories, but can also be easily misunderstood and potentially manipula…
" online comments can be worth having, if the publisher puts the work in." Excellent case study. Found this stat particularly interesting: "Users who log in, which is required if you want to comment, view seven pages per session on average, while non-registered users make it to only 1.7" I'd suggest that users who both view 4 times as much conte…
"Guardian digital editor Aron Pilhofer say killing off comments is a “monumental mistake.”... ... many traditional newsrooms are failing to take full advantage of the web’s ability to create a two-way relationship with readers, and that this is a crucial element of what journalism has become in a digital age... ... "You see site after site movin…
"decision makers get stuck in a memory loop and can only predict the future as a reflection of the past... A way around... is a speed-dating version of scenario planning, one that takes hours rather than months... get participants out of their usual frame of reference, opening their eyes to a possible future that would require very different type…
"Vox is placing bets on political coverage that aims to break free from the echo chamber ... creating policy-driven campaign coverage by reimagining what a traditional political reporting team looks like.... At most news outlets, journalists who cover big policy issues like healthcare and education are kept separate from reporters who tag along w…
Before you obsess over your next analytics report, read the recent article by Ev Williams (Twitter and Medium cofounder) on measuring what matters.
Excellent intro to "Contextual intelligence: the ability to understand the limits of our knowledge and to adapt that knowledge to an environment different from the one in which it was developed. ... The most difficult work is often the “soft” work of adjusting mental models, learning to differentiate between universal principles and their specifi…
"Q. Is it realistic to think that a European public sphere could ever be created? TGA: My view is that we should try, but we shouldn’t ever kid ourselves that this is going to be like a national public sphere. Apart from anything else, we speak different languages, which is a huge barrier. The key for me, in continuing to make the argument for …
"handing over a key component of your relationship with readers to Twitter and Facebook is a mistake... suggests to readers that their comments and interaction aren’t worth the trouble" [If] "Comments are broken ... that’s not the fault of readers — it’s the fault of publishers for not seeing their relationship with their readers as being of valu…
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